FAQs. General Information
Do I need to register to shop at Godwit Khadi?
We recommend that all our customers register with us, to get the best service and promotional offers available. However, you can also checkout as a guest, or Login via Facebook or Gmail.
How do I register ?
You can register by simply setting up an email address and a password. Sign in to view what is already in your shopping cart. You can also opt to sign in using Facebook or Gmail.
What is the authenticity of the products you sell?
Godwit Khadi is an ISO 9001:2015 certified company. We are a member of Silk mark organisation of India and Khadi and village industries commission (KVIC). These certifications ensure that are all our products are 100% genuine as advertised.
Do you offer customisation of products?
Yes. At Godwit Khadi, we offer you bespoke tailoring services for bridal wear, occasion wear or menswear. Our stylists are always ready to help you find something in a specific style or for a special occasion. You can reach us at email@example.com or +91. 9837.722.722
How do I track my order?
You are given an order number each time you place an order with us. This number is shared with you via email and text message. You will be able to track every detail of your consignment i.e from the date of processing to the time it is delivered.
How long will it take to receive my order?
An estimated delivery time for each product is mentioned on every product page. Please check the delivery time period while you proceed to checkout, as each product varies.
Is my Personal Information secure at Godwit Khadi?
What payment method does Godwit Khadi accept?
We accept Visa, MasterCard, PayPal, American Express, Maestro credit and debit cards. Net Banking is another payment option.
Is my order insured
We accept card payments through a secure online server, as we realise the significance of the security of your details.
Is it safe to use payment card (Debit or Credit) at godwitkhadi.com?
All products sold by us are insured against any accidental damage or theft while in transit from our warehouse to the delivery address. Once an item is delivered to you, it is no longer covered under insurance.
How do i redeem a promotional code/offer?
You can do so by simply entering the valid code at checkout.
Do you deliver out of India?
Yes, we ship worldwide on orders above ₹9999*. However, the time of delivery depends upon the geographical location from which the order has been placed.
Does Godwit Khadi run seasonal sales?
Yes, Godwit Khadi has seasonal sales. Sign up for our newsletter to stay up to date with sale alerts.
Can I place an order for an item that is out of stock?
For a sold out item, select the size of your choice and send us a request with your details and we will notify you once the product is available